As part of our design update, the screenshots are currently being revised.

Maintenance Schedule

DerbySoft will conduct the maintenance on:


Date: October 20th, 2026 

Time Zone: UTC+ 8

Start Time: 7:30 AM 

Estimated End Time: 8:00 AM


Impact of this maintenance

1) Would there be a reservation down-time? ( Reservation won't be processed by Derbysoft)

No


2) Would there be ARI down-time?  (Derbysoft cannot sync ARI between hotels and channel)

No


3) Will system access be affected? (Users cannot log in to or operate the system during the maintenance)

Yes,  system login and operations will be temporarily unavailable during the maintenance.


Emergency Contact

DerbySoft recognizes the significant impact of this work and apologizes for the inconvenience this might cause you. 
Should you experience any unexpected issues after the maintenance is completed, please contact the DerbySoft 24/7 emergency team as listed below: 

Global: +1 (214) 785 2900 EXT 3-1

resv@derbysoft.net