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TABLE OF CONTENTS

Overview

Reservation rate comparison helps detect potential price discrepancies between channel reservation rates and PC rates.

When the difference exceeds your configured threshold, the system will send an alert email with detailed information.

Notes:
This section is designed for monitoring and awareness only—it does not block bookings, modify prices, or affect order processing.


Step 1. Go to Advanced Settings

  • Navigate to Property General > Advanced page
  • Find Reservation Rate Comparison section


Step 2. Enable & Set Threshold

Turn on and configure the threshold:

Threshold Type

You can choose:

  • Percentage – based on rate difference ratio
  • Fixed Value – based on absolute price difference

Threshold Value

  • Value must be greater than 0
Important:

  • Rate Comparison Standard
Compare rates default using the AAT (Tax-inclusive) for accuracy. If channel only provides tax-exclusive rates, using ABT (Tax-exclusive).
  • Percentage Threshold & Rounding
When using a percentage threshold, rounding may affect the comparison result.The system keeps up to two decimal places (rounded) when calculating the difference.
For example, if your threshold is 1%, and the actual calculated difference is 0.99%, it will be rounded to 1.00% and an alert will still be triggered.

Step 3. Add Email Address

  • Click Add to enter email addresses
  • You can add up to 10 recipients, and multiple recipients will all receive alerts
Notes: Email is required when the feature is enabled.


Step 4. Save Changes

Click Save to apply your configuration

Once saved:

  • All new incoming reservations will be checked


You will receive the alert email below when exceeding the set threshold.